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CORONAVIRUS (COVID-19) UPDATE INFORMATION FOR OUR CUSTOMERS
Thank you to everyone still shopping with us in this very difficult time, your business is important and very much appreciated, be assured your goods will arrive in the shortest time we can, all stock is correct and updated every day.
Our phone lines are closed but be assured that we are all working remotely and all orders are been processed, order with confidence, you will be contacted about your order and we are constantly monitoring government guidelines on a daily basis, Luxair Cooker Hoods do really appreciate your business in these very challenging times.
If you need to contact us please use the forms & links at the bottom of the page INFORMATION SECTION
Small items are sent Royal Mail, God bless them who collect every day.
home deliveries are continuing to take place for larger items via courier services only. You will receive a pre-delivery call by them and will be asked the following:
Have you or anybody living at this address displayed possible coronavirus (COVID-19) symptoms resulting in any of you having to self isolate?
If yes - we will cancel the delivery and rebook at least 14 days later
If no - we will proceed with delivery but ask you: To help keep both you and ourselves safe, would you please help us to exercise social distancing by keeping 2 metres away as much as possible.
Have you or anybody living at this address opted to self-isolate as a result of being:-Aged 70 or over, a vulnerable adult, or else pregnant?
If yes - they will deliver to doorstep or outbuilding/garage with your agreement
If no - they will proceed with delivery but ask you: To help keep both you and ourselves safe, would you please help us to exercise social distancing by keeping 2 metres away as much as possible.
This is in line with Public Health England advice.
We may have closed our doors to the public, but you can still shop with us online. Take care of yourselves, your loved ones and your community, and we look forward to welcoming you back into all our trade customers shops when the time is right.
Please keep visiting this page for the latest information.