Log A Service Fault Or Repair

Log A Service Fault Or Repair

Log A Service Request or Repair

Luxair Cooker Hoods Online Service or Repair Form

Please make sure you answer all questions in the form accurately, as this will save time if we need to get back to you for further information.

Please upload any photos or videos of the issue you are reporting, as this will also help us determine how to fix or advise you on a repair if required.  

Start Your Service Request Application Here

Please note, that we cannot repair other manufacturers cooker hoods, we can only repair our own brand Luxair cooker hoods, it is important that you give us all the information required below, otherwise this could lead to a delay in any possible repairs due. 

* Full Name
Please enter your full name

* Your Address - where the appliance is fitted
Your full address please

* Post Code
Please enter your postcode where the appliance is installed

* Phone Number
Mobile Number Please

* Email

* COVID-19
Have you or anyone in your current family had or had symtoms of the covid-19 virus

* Did You Check The Fuse?

* Enter Product Code
Enter Product Code LA-90-STD-SS For example

* Enter The Serial Number
This is on the label either inside the appliance or on the packaging ( Starts With Either SN - Lotto - or a Date )

* Date Purchased

* Date Installed

* Is your appliance an Ex-Display Showroom model?
If your cooker hood or hob was sold as a ex-display please select as below

* Commercial Or Domestic Use
Is your appliance installed in either commercial or domestic premises? example ( Cafe or House )

* Is Your Appliance Ducted Out or Charcoal Filtered?
Ducted Or Filtered

* Problem Description
Please describe in detail what problem you are having

Send us a photo or file
Please Upload your photos 4 max

Upload   .gif, .jpg, .jpeg, .png, .mpg, .gif, .pdf, .mp4, .avi, .mov

* Where Did You Purchase Your Appliance From
Please tell us where you purchased your appliance from

Please Check And Submit Your Form
Great Job We have It. Relax we will contact you soon