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Caporra Ceiling Hoods Were £999 Now £799 with size options
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*Extra discount does not apply to trade accounts*
In general. We may collect personal information that can identify you, such as your name and email address, and other information that does not identify you. When you provide personal information through our website, the information will not be passed to any other provider and will remain with Luxair cooker hoods limited for information about your purchase only.
Information you provide. We may collect and store any personal information you enter on our website or provide to us in some other manner, including personal information that may be contained in any video, comment or other submission you upload or post to the website. This includes identifying information, such as your name, address, e-mail address, and telephone number; your likeness; and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information.
Information about others. We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, relatives, colleagues, etc.) a product as a gift, information that may interest them or messages (such as invitations) through our system, we may store your personal information, and the personal information of each such recipient. Similarly, if you use our website to upload, share and/or distribute content (including videos, comments or other submissions), and such content contains personal information about others, such information may be stored in order to allow for such uploading, sharing and/or distribution.
Information collected automatically. We automatically collect information from your browser when you visit our website. This information includes your IP address, your browser type and language, access times.
Cookies. When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.
Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
Information collected by third-parties. We will never allow third-parties, including our authorized service providers, IAC companies, advertising companies, and ad networks, to display advertisements on our websites. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Unless expressly stated otherwise, our website does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).
In General. We may use information that we collect about you to:
Financial information. We may use financial information or payment method to process payment for any purchases, subscriptions or sales made on our website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
Please review "Your Choices About Collection and Use of Your Information" below.
With Whom We Share Your Information
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our website or while using our services.
Personal information. We do not share your personal information with others.
Other Situations. We also may disclose your information: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
There are a number of places on our website or through our services where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting.
How You Can Access Your Information
If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.
If you have an online account with us, you also may choose to close your account at any time by going to the "Me" menu, selecting "Settings," then clicking "Delete My Account," contacting customer support at: info@luxairhoods.com. After you close your account, you will not be able to sign in to our website or access any of your personal information. However, you can open a new account at any time. If you close your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our website or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.
Your Choices About Collection and Use of Your Information
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.
When you register on our website you may be given a choice as to whether you want to receive email messages and/or newsletters about product updates, improvements, special offers, or containing special distributions of content by us. At any time you can choose to no longer receive commercial or promotional emails or newsletters from us by clicking on the following link and entering the email address associated with your account: click here. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that, changing information in your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party (such as a credit card processing partner or an event provider) before you have changed your preferences or updated your information, you may have to change you preferences directly with that third party.
You may tell us not to share your personal information with third parties or the Lofra family of companies for direct marketing purposes by clicking on the following link and entering the email address associated with your account:
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.
We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.
User Submissions
We may provide areas on our websites where you can post information about yourself and others and communicate with others; upload content (e.g. pictures, videos, audio files, etc.); and post comments or reviews of content found on the Website. Such postings are governed by our Terms and Conditions of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.
Children’s Privacy
Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 18.
Visiting Our Websites from Outside the United Kingdom
This Privacy Policy is intended to cover collection of information on or via our website from residents of the United Kingdom. If you are visiting our website from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the United Kingdom where our servers are located and our central database is operated. The data protection and other laws of the United Kingdom and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.
No Rights of Third Parties
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.
Changes to This Privacy Policy
We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "Last Updated" date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an email to the email address you most recently provided us in your account, profile or registration (unless we do not have such an email address), and/or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.
Privacy Policy
Effective Date: 01/08/2025
This Privacy Policy describes how Luxair Cooker Hoods Limited ("we", "us", or "our") collects, uses, stores, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Luxair Cooker Hoods Limited is a UK-based company providing kitchen ventilation and appliance products.
Contact Details:
2. What Personal Data We Collect
We may collect and process the following personal data:
Identity Data – name, title, and company name
Contact Data – billing/shipping address, email address, phone number
Transaction Data – order details, payments, refunds
Technical Data – IP address, browser type, device information
Usage Data – how you use our website and products
Marketing Data – your preferences in receiving marketing from us
3. How We Collect Your Data
We collect your data through:
Direct interactions (e.g., placing an order, contacting us)
Automated technologies (e.g., cookies and tracking tools)
Third parties (e.g., analytics providers or payment gateways)
4. How We Use Your Personal Data
We will only use your data when the law allows us to. Common purposes include:
Processing and delivering your orders
Managing payments, returns, and refunds
Sending service emails or support communication
Marketing, if you've opted in
Improving website performance and user experience
Fulfilling legal or regulatory obligations
5. Lawful Bases for Processing
We rely on the following legal grounds under UK GDPR:
Contractual necessity – for fulfilling orders and services
Legal obligation – for tax and regulatory requirements
Legitimate interests – for fraud prevention, business development
Consent – for marketing and use of non-essential cookies
6. Marketing Preferences
We may send you marketing communications if:
You’ve requested information or purchased products
You’ve opted in to receive marketing
You can opt out at any time by clicking “unsubscribe” in emails or contacting us directly.
7. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze site traffic. You can review our Cookie Policy for more details.
8. Who We Share Your Data With
We may share your personal data with:
Payment providers (e.g., PayPal, Stripe)
Delivery services (e.g., Royal Mail, DPD)
IT and hosting providers
Analytics and marketing platforms (e.g., Google Analytics, Facebook)
Regulatory bodies, if legally required
We never sell your data.
9. International Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the ICO.
10. How We Protect Your Data
We use industry-standard security measures including:
SSL encryption
Secure server hosting
Access controls and authentication
Regular backups and software updates
11. How Long We Keep Your Data
We keep your personal data only for as long as necessary:
Customer and order data: up to 7 years (for accounting/legal reasons)
Marketing data: until you withdraw consent
Website analytics: as per tool retention settings (e.g., Google Analytics)
12. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion ("right to be forgotten")
Restrict or object to processing
Request data portability
Withdraw consent (where applicable)
Lodge a complaint with the ICO
To exercise your rights, please contact us using the details above.
13. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be published on this page and, where appropriate, notified to you by email.
Last updated: [Insert date]
If you have any questions about this Privacy Policy or your personal data, contact:
Data Protection Officer
Luxair Cooker Hoods Limited
Email: info@luxairhoods.com
Phone: 01765 641888
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/
How to Contact Us
If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email or postal mail as follows: see contact us tab
©2025 Luxair™ cooker hoods Limited. All rights reserved.
